Hola Estrella,
Where do I even begin!?!? First I will start by saying thank you, thank you THANK YOU! It was hard for me to put this email together because I knew sending it meant my wedding was over and I would no longer have the pleasure of working with you and the Penzi Team. No more wedding emails, texts or phone calls to look forward to.
I was a bit nervous about having a destination wedding and not sure how it would all come together considering we were so far away. Our first meeting with you went so well, you did such a great job explaining everything to us and showing us places you felt fit our style and budget, all while keeping your utmost professionalism. Daniel and I left the meeting with a better understanding of what to expect and our minds made up. We knew we would be in good hands letting Penzi plan and facilitate our wedding. When we met with you for our food/drink tasting and the final flowers and table set up, I felt so emotional I could not believe how beautiful everything looked. You turned our inspirations, and ideas into reality. I had no doubt the wedding day was going to be magical. You did an extraordinary job following up with us when we would forget to respond, you really stood on top of things. Your constant communication kept us both at ease and made the wedding planning that less stressful.
Estrella you executed everything we requested and more, you broke down all the details and gave us great advice when you felt we were indecisive, from the small details of the welcome party to the day of the wedding. The whole Penzi team really blew us away. You took care of my last minute request from my vail and my mother in laws dry cleaning services, to the morning of the wedding assisting Daniel with his dress shirt. When I let you guys know after church I could not find the pictures of our loved ones, you printed them for me and set them up for us perfectly. These small details really meant so much to us.
Our wedding day was beyond perfect, the pictures do not do it justice. When we arrived home our family and friends could not stop talking about the service they received and how magical everything was. Everyone was so attentive and made sure no one had an empty glass on the dance floor. I know Daniel and I never did, seriously world class service. I would one million times recommend working with you and the whole Penzi team.
Kind regards,
Mr. and Mrs. Venegas